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Based on this I have decided the areas of focus for the next 3 months.
1) Awareness of Others
2) Resilience
3) Stakeholder Focus
The plan consists of a daily, a weekly and a quarterly follow up.
This plan consists of 23 yes/no questions. It should be filled out close to every day at the end of the day. Every week I will review the results and try to evaluate my progress. Towards the end of the quarter I will again review this.
Awareness of Others: (8 questions)
Conversations and discussions:
- Was I able to understand what the person I was talking to wanted?
- Did I take time to understand their aims and goals?
- Did I pay attention to the tone of voice and body language of people I was talking to?
- Did I understand what they were trying to communicate?
Meeting people during the day
- Did I take time to try to figure out how the person was doing today?
- Did I carefully consider their bodylanguage before starting to talk to them?
- Did I approach people caring for them first, or with my own concerns first?
- Did I adjust my behaviour according to how I perceived the other person?
Resilience: (6 questions)
Personal work situations
- Was I able to remain clam when put under stress with several tasks?
- Was I quickly able to change my priorities when new issues with short deadlines arriving at my desk?
- Was I able to actively use personal management tools when faced with many tasks?
Interacting with others
- Did I behave well with other people when put under stress in difficult circumstances?
- Did I let others suffer when I was stressed?
- Did I continue working in a positive manner when things were tough?
Stakeholder Focus: (9 questions)
Conversations and discussions:
- Was I actively listening to the other person or preparing my own response while they were talking?
- Did I ensure everyone’s concerns were addressed?
- Did I put people down and dominate discussions?
- Did I actively encourage others to contribute?
- Was I able to let go of my preconceptions when others were sharing their opinion?
Stakeholder relationships
- Did I ensure mutually beneficial relationsships
- Was I able to summarise and understand others viewpoints?
- In which way did I actively cooperate with partners and external stakeholders?
- Did I follow up on my commitments made to customers and stakeholders?
I see these 3 areas as very important in order to succeed in my new role the next few months. Also I am looking forward to trying to challenge myself within these.
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